Privacy Policy
Effective Date: September 12, 2025
Novus Behavior Associates, LLC (“Novus Behavior,” “we,” “us,” or “our”) provides in-home and community-based Applied Behavior Analysis (ABA) services in the Greater Denver area. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit novusbehavior.com (the “Site”) or contact us through the Site. Our commitment to dignity, independence, and ethical practice informs how we handle personal information.
Who We Are
Company: Novus Behavior Associates, LLC (brand name “Novus Behavior”).
What We Do: Personalized ABA services delivered primarily in the home and community.
How We Practice: Client-centered, ethical, outcomes-focused care.
Scope
This Policy covers information collected through our Site (e.g., contact forms, inquiry emails, basic analytics). It does not replace the privacy safeguards we apply to client health information during service delivery; those safeguards are governed by HIPAA and our internal confidentiality requirements.
Information We Collect
- Information you provide (e.g., via contact forms or email): name, email address, phone number, and message contents (such as service needs or location).
- Service-related intake (off-Site): If you move forward with services, we may collect additional details needed to schedule assessments and provide ABA services; handling of any health information in that context is subject to HIPAA (see “HIPAA & Client Information”).
- Automatic data: basic technical information when you visit the Site (e.g., browser type, pages visited). We may use cookies or similar technologies to help operate and improve the Site.
How We Use Information
We use Site-collected information to:
- Respond to inquiries, schedule consultations, and provide requested information.
- Operate, maintain, and improve the Site and user experience.
- Comply with applicable law and protect our rights, users, and clients.
How We Share Information
We do not sell personal information. We may share Site-collected information with:
- Service providers that support Site hosting, security, or communications (bound by appropriate obligations).
- Legal disclosures when required to comply with law or to protect safety, rights, or property.
HIPAA & Client Information
For individuals who become clients (or caregivers of clients), we safeguard protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and our internal confidentiality standards (e.g., access controls, limited disclosure, and breach response). Employees must maintain confidentiality, obtain consent before sharing information (subject to safety/legal exceptions), and keep devices/passwords and records secure.
We also reinforce professional boundaries in electronic communications and social media to help prevent unauthorized disclosures.
Note: HIPAA applies to PHI collected and used during service delivery, which is distinct from general website analytics or basic contact information collected on the Site.
Data Security
We implement administrative and technical measures designed to protect information we manage (e.g., password protection for devices and secure handling of records), consistent with our internal standards for confidentiality.
Data Retention
We retain Site-collected information as reasonably necessary for the purposes described above (e.g., responding to inquiries or maintaining Site security) and to comply with legal obligations. Service records are maintained consistent with professional, ethical, and program requirements for ABA services.
Your Choices
- Contact preferences: You can ask us to update or correct your contact details or limit non-essential communications.
- Cookies & analytics: Most browsers let you control cookies; disabling some cookies may affect Site functionality.
- Access/Deletion requests: You may request access to or deletion of Site-submitted personal information (subject to applicable exceptions for legal, safety, or recordkeeping needs). Requests regarding PHI collected during services will be handled under HIPAA rules.
Children’s Privacy
Our Site is directed to adults (e.g., caregivers, professionals). We do not knowingly collect personal information online from children under 13. Caregivers typically complete inquiries on behalf of minors.
Third-Party Links
Our Site may link to other websites. We are not responsible for the privacy practices of third-party sites. Please review their policies.
Updates to This Policy
We may update this Policy to reflect changes to our practices or applicable requirements. Material changes will be noted by updating the “Effective Date” above.
Contact Us
Questions about this Policy or our privacy practices?
Novus Behavior Associates, LLC
Littleton, CO 80127 • 720.432.0338
